Questions

Straight answers to what people usually ask before starting a website project.

Working together

Pixel Maker is in Malaysia. How does working together work?

Everything happens online: an email or video call to start, then email for updates. Every week you get a preview link to check progress. Pixel Maker is on GMT+8 and replies within one business day.

How long does a website take?

Landing pages take 1–2 weeks, business websites 2–4 weeks and product catalogues 3–5 weeks. The biggest factor is how quickly your text and photos are ready.

What do I need to prepare?

Your logo, contact details, a short description of what you do, and your own photos. The preparation checklist has the full list.

I only have an idea. Can we still start?

Yes. You’ll get help working out which pages you need and what goes on each, plus a list of the photos and text to gather.

Price and payment

Will the price change halfway?

No. The quote is fixed. If you ask for new pages or features later, they’re quoted separately before any work is done.

How do I pay?

50% to start and 50% when you’re happy. Custom systems are paid in three parts. Bank transfer, Wise or PayPal.

Why are prices lower than agencies in the US or Europe?

Lower running costs in Malaysia and AI-assisted drafting. Design, code review and testing are still done by hand.

What counts as one round of revisions?

One consolidated list of changes, sent together. Changes sent one at a time each count as a round.

After launch

Who owns the website?

You do. The domain is registered in your name, and after the final payment you get the code, the design files and full access to hosting.

What do I pay after the first year?

Only the domain renewal, around $10–20 a year. Hosting on Cloudflare is free for most sites.

Do I need a maintenance plan?

No, it’s optional. Your site keeps running without one. Read Do you need a website maintenance plan? to decide.

Can I update the content myself?

Yes, with the content editor add-on. Otherwise small edits are covered by a care plan or billed by the hour.

Custom systems

Does a custom system cost money every month?

Yes. A system needs a server that is always on, usually about USD 10–60 a month depending on its size, plus System Care (from $99 / month). Both are listed in the quote. Where does a custom system live? explains the options.

Can my data stay in Malaysia?

Yes. The system can run in a Malaysian data centre if your data needs to stay in the country.

Whose name is the server account in?

Yours. You pay the hosting provider directly, and Pixel Maker is given access to build and maintain the system.

Google and SEO

Will my website show up on Google?

Every site includes SEO basics, so Google can find, read and display it correctly. Rankings also depend on your market and content.

Can you guarantee page one?

No, and be careful of anyone who does. What is SEO? explains why.

AI

Is a website made with AI reliable?

AI drafts layouts and code faster. Design decisions, code review and testing on real devices are done by hand before you see anything.

Tell Pixel Maker about your project

You’ll get a reply by email within one business day.

  1. Send the form and you’ll see a confirmation straight away.
  2. Within one business day, Pixel Maker replies with initial recommendations and a price range.
  3. If needed, a 30-minute video call to go through details, then a fixed quote.
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